Need Legal Guidance - Changelly Holding My Crypto for Months Despite Full AML/KYC Compliance

Hello everybody,

I'm in search of real legal advice from anyone who has handled Changelly or comparable crypto exchanges.

My crypto transaction has been frozen by Changelly for a number of months beneath the pretext of an AML/KYC evaluate.

I completed my KYC instantly.

After that, Changelly repeatedly requested:

• Source of funds

• Wallet ownership proof

• Transaction details

• Blockchain data

• Chat screenshots

• Further explanations

I offered each document and piece of data requested.

They then contacted the sender of the funds immediately.

The sender (my good friend) additionally absolutely cooperated by:

• Finishing KYC

• Offering wallet ownership proof

• Sharing transaction particulars

• Sharing chat screenshots

• Explaining the supply of funds

• Providing each obtainable supporting document

Despite full cooperation from both of us, Changelly continues to reply with the same generic replies:

"Your case is beneath assessment."

"We'll replace you when there are any developments."

This has been happening for months.

I also emailed their Legal Staff requesting their legal entity particulars, company registration, registered workplace, authorized handle, and licensing info.

They have utterly ignored these emails as nicely.

I've now engaged a lawyer and am getting ready authorized proceedings.

I possess full evidence including:

• Complete e mail correspondence

• AML communications

• Authorized notices

• TXIDs

• Wallet ownership proof

• KYC paperwork

• Blockchain data

• Chat screenshots

• Complete timeline of events

I might respect steerage from anyone who has skilled one thing comparable.

1. Has anybody successfully recovered funds from Changelly after a protracted AML evaluation?

2. Which authorized entity truly operates Changelly?

3. Which jurisdiction is greatest for initiating authorized proceedings?

4. Which regulators or authorities have jurisdiction over Changelly?

5. Has anybody taken legal action towards Changelly? If sure, what was the result?

Any advice, authorized steerage, or personal expertise can be significantly appreciated.

Thanks.