Binance freeze

I invested in crypto with a good friend of mine and we cashed out in 2022 so he sent me my share by means of binance pay, after i attempted to withdraw my cash and came upon my account is beneath evaluation and its been over a yr, they made me pro

vide a video of me holding my id and objective of transaction, they made my pal do the identical and still havent offered me with any answers on why they still holding my funds, i message them weekly but they maintain saying the identical thing , its been escalated and i will recieved an e mail but nonetheless nothing till now, what can i do please?